Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service or App.

We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection And Use

Website:

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name
• Email address
• Telephone number
• Postal Address
• Age

App:

The App primarily functions as a way to access the Sarthak Clinic website. The App may collect some information about your device, such as your device ID, to provide a better user experience within the app. This information is used in the same way as the information collected on the website.

We also use Anonymous Data to improve our Service and App. This information will not be made public through the Service or App.

Types of Personal Data Processed

Personal Data used by our services

We use Anonymous Data to improve our Service and App. This information will not be made public through the Service or App.

2. Automatically generated information

Like most other websites and online services, we collect and process automatically generated information about how you use the App. The information collected may include your IP address and/or unique device ID.

Data Retention Periods

We retain the personal data we collect for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. The retention period will be determined by factors such as the type of data collected, the purpose for which it is collected, and our legal obligations (e.g., tax and accounting regulations). Once the retention period expires, your data will be deleted securely.

Lawful Basis for Processing (GDPR)

Under the GDPR, the lawful basis for processing your personal data may include:

• Consent: You have the right to withdraw your consent at any time.
• Contractual Necessity: Processing your data may be necessary to fulfill a contract with you (e.g., appointment booking).
• Legitimate Interests: We may use your data for our legitimate interests, such as improving the Service or App or providing customer service, as long as these interests do not override your rights.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service and App do not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

Cookies:

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies to collect information and improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers:

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

International Data Transfers:

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Subject Rights (GDPR):

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Sarthak Clinic aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

Changes To This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us:

If you have any questions about this Privacy Policy, please contact us:

• By email: info@drsarthak.in
• By visiting this page on our website: Contact Us